Subject: Friend, How to Use Mindful Communication and Improve Relationships

    Hello Friend,

    An article worth sharing ....
 
    

speak no evil

“Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people.” – Jim Rohn

The holiday season is often a time where we are around family members we may not see that often, or that we don’t always get along with.

The dreaded family reunion doesn’t have to be such a burden however if we have ways to communicate effectively that can help us improve relationships.

The practice of mindfulness can be an essential tool for improving relationships. This may be a marriage, professional relationship, or with parent and child relationship.

Mindfulness can help us attend and concentrate more readily on the way we project and express ourselves.

It can also help us diffuse the thoughts and feelings that can lead to unhealthy interactions so we can respond more effectively instead of reacting hastily.

Let’s take a look at how mindfulness can help us communicate more intentional, sensitively, and respectfully.
 

Communicate with positivity

Have you ever noticed that when someone tells you something positive it can much more motivating than hearing all the negatives. It is much more effective to focus upon what we want to see, as opposed to highlighting actions that are off target.

As every parent knows, what you pay attention to is likely to occur more frequently! So learn to focus upon solutions and skills instead of problems and deficits. Express what you appreciate about others and use this as the foundation of connecting with them.
 

Communicate with sensitivity

It’s easy to forget that every person have distinct beliefs, values, and opinions. We get caught up in our own views and can forget to be sensitive to the differences of others. Be aware that sometimes differences exist with regard to communication styles.

If you’re someone who likes to joke around be aware of the response you get from others. If you tend to be very open be conscious of how your candor is effecting others. Mindfulness is not only about our person but is related to how others perceive us and how we relate to them.
 

Communicate respectfully

Communicating respectfully means considering the point of view of others, especially when there is a difference of opinion. Being respectful is recognizing that every person has a unique frame of reference that is brought to the interaction.

Respectful communication is supported by your willingness to understand the opinions and perceptions of others, without the need to be “right” or to be judgmental. Practice putting yourself is the other person’s shoes and focusing on trying to understand where they are coming from.

These are just a few suggestions to help you communicate more intentionally as you connect with your family during the holiday and beyond.

Be mindful that you communicate with positivity, sensitivity, and respect and you will find that your relationships improve in the process.

 

How do you think physicians can integrate communication positivity, sensitivity, and respect in their patient physician clinical interview? ....

Since 2004, OSCEhome developed a Systematic Approach that helps you master clinical and communication skills specifically....
 

OSCEhome Systematic Approach

The solution is to memorize a set of history taking questions and to do physical list that will fully take off the burden of the differentials and clinical decision making off our minds removing stress and give physicians the time to incorporate communication skills and establish rapport with their patients.

How did we at OSCEhome formulated the OSCEhome Systematic Approach ?

We started by preparing a list of all signs and symptoms a physician faces. We wrote one sign or symptom on a separate sheet of paper. Then for each symptom or sign we wrote all the possible differentials. Then, we draw a table, assigned a column for each differential and wrote that symptom/sign presentation details, quality, duration, relation to other symptoms/signs, and red flags.. Etc.. Then for every detail, we wrote questions to ask for or points to examine.

Obviously, there are now, many identical questions or points to examine concerning this symptom among all these differential diseases. We started to merge the diseases’ columns into one set of questions. When the same question is required for several diseases, we placed these diseases’ names between brackets after the question to help us later with the clinical decision making process. Then we arranged these questions and points to examine in a logical easy flowing flowchart.

We have noticed that there are some details that are not required if you are just screening for a symptom and not thoroughly gathering details about it. So, we divided the to ask/do list into two files, we placed the must ask/do important ones up in the list for screening, and the rest at the bottom for detailed data gathering sub-file, and just in case we run out of time.

What about communication skills? It a major issue to ensure an easygoing interview professional organized interview and to achieve a mutual understanding and respect. We rephrased the questions to meet communication skills guidelines. e.g. English language issues, open ended questions, non-leading questions, respective manner ..etc.

Now, we have all the needed questions to ask and points to examine concerning that symptom on a separate sheet of paper. We placed the sheet in a separate file, labelled it with the symptom/sign name. Then, we repeated the same process for all other signs and symptoms.  Again, there are now, many identical questions or points to examine among all these symptom/signs.

We started to gather identical questions or points to examine into a separate file box and crossed it out on that symptom/ sign sheet. e.g questions about medications, past illnesses, social, ..etc.

Now, we have three sets of box files;

  1. Chief complaint data gathering box file,

  2. Specific symptom/sign box files, and

  3. Standard questions box file.

Remember, in real practice, as well as during OSCE stations, our time is limited. So, we carefully went into each of these box files and rearranged the questions and points to examine for maximum time efficiency.

We came up with a tree of a step by step history taking and physical file boxes. During the patient interview, you go through the file boxes one by one. You only open the box files you need.

 

 

Let us take an example. A patient presented with cough.

  1. Introductions box: 5 sentences to say.

  2. Chief Complaint: 10 question to ask.

  3. HPI: 15 questions to ask.

  4. Respiratory question box: 10 questions to ask.

  5. Standard questions box: 14 questions to ask.

  6. Wrap up box: Sentences for 8 points to explain.

DONE!

Most of the patients’ answers will be “NO”. How long then, will it take you to ask all these questions and wrap up the case?

FIVE minutes! And you have COVERED all the guidelines and checklists.

We created similar flowcharts for the physical examination, counselling, and ER stations that, with practice, will take you just 5 minutes to perform.

ONE flow chart of 7 steps with 23 history taking and 24 physical examinations boxes to choose one depending on the case !

 

Rest assured that all the guidelines are fulfilled, including communication skills.

You won’t forget anything to ask, examine, or explain. No need to be anxious and nervous.

You will be on a relaxed autopilot mode! Letting you focus on the clinical decision process and communication skills.

The systematic approach took three of us a full year to finalize and nine years so far to tweak.

Don’t you agree, it is worth a try? It is yours in just few minutes for the cost of a cup of coffee a day for a month!

 

Protect yourself, save your time and effort and get your OSCEhome ebook package now at:

 
http://www.oscehome.com/#A_Step_By_Step_Guide_To_Mastering_The_OSCEs_

     
     Have a nice day.

     Al

     http://www.oscehome.com/#A_Step_By_Step_Guide_To_Mastering_The_OSCEs_